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Refund Policy

 

Money Back Guarantee

The Money Back Guarantee is the policy of refunds which is applicable to writer-services.com.

The policy can be divided into 2 sections:

  1. Before approving the preview version of your order.
  2. After approving the order.

Before approving the paper:

You can qualify for a 100% refund if:

  • There was a payment mistake (identical orders, double payment, etc). You will need to report the case to us immediately. You will only get a 100% refund if the writer has not been assigned.
  • We are not able to provide you with a suitable writer.
  • You no longer need the paper because the deadline has passed, but it wasn’t delivered to you. In this case, you don’t receive the paper and don’t have the right to use any materials that we have sent you before on this order (Does not apply to revisions). Sending your order for revision means that you approve of the paper generally, but require minor adjustments. If you send your paper for revision, you will not be able to get 100% money back.

You will be eligible for a 70% refund if:

  • The writer has been assigned, and less than a half of the deadline has passed; the writer has started working on your paper and should be compensated.

You will be able to get back 50% of your money if:

  • The writer has been assigned to your order, and more than a half of the deadline has passed.
  • We are not able to provide you with a writer for your revision.

There are several important points you need to consider when setting the order on Dispute:

  1. In case of a Dispute, you will have to provide strong reasons and examples to back up your claim.
  2. It will take some time to resolve the Dispute – communicate with the writer, send the paper for evaluation, etc. Sometimes we may ask for additional materials or evidence to support your request.
  3. Each case is reviewed separately; every decision concerning refund is taken after careful consideration. The refund percentage is suggested independently in each case.
  4. Failure to provide the information required for Dispute resolution within 14 days will result in annulment of the Dispute and no refund will be possible thereafter.

For all the orders placed on the Dispute status, you have a 14 day period to resolve the situation with the Dispute Manager. If you fail to provide the required information or feedback within this time, contact our Customer Support Representatives and explain te situation to them.

 

After approving the paper:

Every client can review his/her order and ask for additional corrections, if necessary. By approving, you confirm that you are satisfied with the quality of the product and have no complaints about the writer’s work. So,  you are not able to ask for any refund.